Partnerships are the foundation of a successful eCommerce company. Outsourcing your eCommerce development project enables you to devote your whole focus to other important aspects, like sales and marketing, which need your undivided attention.
Finding the best Magento company, on the other hand, is a time-consuming procedure due to the fact that there are hundreds of companies that provide development services regardless of the platform you choose.
Here’s a short tip to assist you in selecting the most appropriate Magento developers Saudi Arabia for your requirements and budget.
Step by step guide to choosing the best Magento company
At the absolute least, you should be specific about what you’re looking for so that the agency can understand your needs. You may do this by producing a list that contains information such as the technology stack, the anticipated outcomes of your project, any available human resources, potential construction sites, potential improvement areas, and operational hurdles.
More information on competitive issues, buyer profiles, current customer experience, use cases, analytics, operational standards, and other relevant information may be provided when you think you have identified a potential partner.
When you hire an eCommerce developer, you must first understand the fundamental requirements of your project. Otherwise, issues may emerge in the middle of the development process, causing you to lose valuable time and money.
Prior to the event, it is necessary to define these terms. It may be due to the agency’s size, local presence, time zone overlaps, competence in design, technology, and marketing, B2B / B2C eCommerce experience, payment gateway, ERP integration experience, pricing, and a few more variables that are specific to your company and requirements.
1. Certification of developers
The certification of developers is an essential issue that should not be overlooked. It attests to the credibility of the developers of a business with whom you are interested in collaborating.
Certified developers are evaluated on a number of criteria, including technical knowledge, coding skills, and the capacity to identify and fill in holes, among others. Having a resourceful team member like him on your team may make all the difference in the success of your eCommerce project.
Official knowledge exams and testing, administered by the Magento organization, are required for all qualified developers to get their certification. As a result, you won’t have to be concerned about the skills of Magento developers since they will be able to offer innovative approaches to eCommerce development.
2. Consultations with various companies
Consult with e-commerce platform solution providers to determine your needs. Obtain the names of four to five agency partners who they believe would be a suitable fit for the scope of work you have and the amount of money your customers have set aside for the project from which you are bidding.
In the case of a platform with an Enterprise or premium edition, this will, nevertheless, function properly. As an alternative, if you want an open-source option, search for the most successful eCommerce businesses operating on the platform of your preference.
Along with the platform’s name, consider adding service-related keywords such as managed services and Magento installation to discover more options.
3. Online pre-qualifications
Fill out an online pre-qualification form for each agency in order to determine their suitability. Find out about their size, the number of consultants they employ, their service offerings, and the number of qualified developers who are currently working on the platform you’re contemplating using.
Examine their case studies, client feedback, and product reviews to see what they have to say. Check out their price, FAQs, and product ratings, if they have them accessible on their website, as well as their overall rating. When you’re pleased with what you’ve seen, you may contact the business to discuss your options.
Organize a conference call with officials from the different government departments to discuss the situation. You should present them with your scope document as soon as the introduction is over and you’ve seen some of their work and are happy with their answers. This will allow them to offer you a bid.
4. Assess them thoroughly
Examine their attention and reactivity, as well as whether or not they are asking excellent questions, portraying themselves as eCommerce experts, and attempting to understand your issues and objectives during the course of the transaction. Look into if they are discovering growth possibilities that you aren’t aware of and offering recommendations for changes to your organization.
Take a look at the service they have given you so far and compare it to the service offered by other companies. This approach may require more than a couple of phone conversations with each organization in order to be successfully implemented.
Evaluation of agencies should be done utilizing all of the criteria that are accessible to you. Examine the proposal to determine whether the scope has been properly defined, whether the pricing, timeframe and deliverables from the discovery phase have been clearly defined, whether the project strategy and communication plan have been specified and whether milestones have been properly recorded.
At this stage, you should also have a good knowledge of their project development process and typical turnaround time. In eCommerce projects, agile development methods are particularly well suited since they result in better project management, fewer risks, quicker return on investment, and more consistent releases. These components help to guarantee that there is continuous growth and advancement.
6. Contact the references
As for a reference client, you should inquire about speaking with them in order to get a better knowledge of the business. When doing reference checks on a company, consider reading between the lines of what their current customers have to say about them. In order to get a deeper grasp of the issue, open-ended questions should be asked rather than focused ones.
7. Discover the members who will work
Discover who your single point of contact will be on the development team, with whom you will be able to communicate your views on changes, progress, and updates. A well-organized eCommerce development team would often have a dedicated project manager who would communicate with stakeholders and give status updates.
In addition, for escalation purposes, obtain the Escalation Matrix from the development company. An Escalation Matrix contains information on people who work in a variety of positions such as project managers, directors, and so on.
This group will be the ones to contact in the case of an emergency. In your capacity as a stakeholder, you will have the ability to hold the development agency responsible in the event of failures.
8. Check for availability and communicate
Particularly for part-time or contractual employees, it is important to keep track of the availability of the development team during the project’s duration. The project’s schedule, as well as the degree of flexibility that may be provided, should be addressed at this point.
In order to ensure a thorough discussion of the project, it is important to get input from the development team. As a result of this input, the project may determine how well the Magento development company understands the project and whether or not they are interested in participating.
A detailed description of the criteria and expected outcomes is required. In addition, throughout the conversation, a timetable and budget should be established.
9. Create and implement a marketing strategy.
Does it seem to be feasible for consumers to locate your store among the millions of others available on the internet? It is critical to have a marketing plan that has been well thought out.
You may want to start working on it before you engage a Magento development firm to assist you with the project. If you own a brick-and-mortar business that also has an online store, you can begin marketing it to your existing clients as soon as you choose a domain name.
10. Customer Comments and Suggestions
In-depth analyses of a business’s operations are a fantastic method to get a broad understanding of how the organization operates. These demonstrate how the business handled prior projects, what outcomes were achieved, how it interacted with customers, and its capacity to provide results that match or surpass the expectations of clients, among other characteristics.
The presence of bad reviews should act as your first indicator that something is amiss with the organization if you decide to use their services. There are a variety of assessments that may be obtained on the outsourcing marketplaces.
Difficulty in deciding who to employ depends on the viewpoint of the online shop owner. Some choose to engage Magento maintenance and support service to manage their website and eCommerce development while others do everything in-house and leave it to the professionals.
Others, on the other hand, employ a Magento development firm only for the purpose of dealing with problems that are beyond their scope in terms of technical expertise. It doesn’t matter what method of recruiting is used, the above-stated principles assist in making the best possible hire, regardless of the functionality of technicalities involved.