The increased digitization has caused all companies to compete in the vast virtual space regardless of what sector they belong to. Every corporation and sector is ensuring that they don’t get left behind in the digital marketplace. And setting up a business website is a core part of this – especially if you are a SaaS firm.
Without proper strategies and cohesion, however, there is a high chance that your website will become a disorganized mess. It might lack a customer journey plan, content strategy, or an understanding of the needs of consumers at various phases of the funnel. As a result, the corporation will spend more money on sponsored traffic to drive sample subscriptions and free trials.
Whether you’re beginning from scratch or seeking to enhance an existing site, these recommended practices for a SaaS website design can help you distinguish yourself in this competitive industry while improving consumer engagement.
5 Best Practices to Consider When Creating a SaaS Website
1. Stay consistent
Consistency is essential in any layout, but when you want to attract new clients or keep warm leads interested, you want your B2B SaaS website to have a similar appearance and feel throughout.
Colors, graphics, white space, and consistent language throughout all pages make reading easier for people and eliminate ambiguity. When your website follows a specific theme, whether it is based on tone, style, or graphics – the customers start to associate that theme with your brand.
Therefore consistency becomes imperative for brand recognition and consumer loyalty. You want people to see a particular font and remember you! Whether interacting with the audience through the websites or through follow-up emails, maintain uniformity. Use SaaS email templates and follow them through all forums.
2. Easy navigation
A user-friendly navigation bar is necessary, or your potential customers may become lost and confused. You do not want them to scroll around attempting to find different options in a jumbled mess. There are many other methods to create a navigation bar. However, we’ll give you a few general suggestions:
- Include a search bar and certain filters
- Group links together and use drop-down options
- If you are using icons, ensure that viewers understand what each icon represents.
3. Concise content
With SaaS websites, one of the greatest challenges is communicating in your targeted audience’s language. You have to keep in mind that while your software is very technical, your clients may not be. Using technical jargon can leave your prospects overwhelmed and confused.
To make it simpler for readers to digest your material, make it concise. This entails compressing huge parts of material into shorter, more easily digestible chunks. If you need to go into greater depth or build longer sections, you may use a hyperlink to make the extra details visible (e.g., Continue, Read more).
According to some research, you have fewer than 10 seconds to capture the attention of others. True or not, you must still aim that your material creates an impact while using as little time as feasible. The less time they take to understand your offering, the more chance they will engage with it.
4. Offer customer support
Another recommended practice for SaaS website design is to make sure your user feels as though they are being helped in any way possible. A successful website needs to be consumer-centric – and what better way to make consumers feel cared for than providing them assistance throughout their website navigation journey?
Create a specific company overview page that highlights what you can offer your consumers and how they may collaborate with you.
Also, think like a customer and include the details the possible prospects may want. This way, people won’t have to contact you for basic information. A great way of ensuring this is by including a ‘Frequently Asked Questions page.
For questions they do not find on the website, make sure you have an active customer support system that handles all incoming queries via email or calls. Even if the question is not immediately catered to enable SaaS marketing automation can send them a customized yet generic message informing that the staff is working on their case.
5. Make your content shareable.
Make sure your material is shareable—little as it may be but an important step regardless to take while creating a website. It’s wonderful if visitors come to your website and discover something they enjoy and want to discuss with their friends. You must, however, ensure that they can readily share via social media or email with just one button.
It makes things easier for your target audience and helps you. This becomes a virtual version of word-of-mouth advertising. You can keep track of the segments of your website which bring in maximum engagement using some of the best SaaS marketing tools.
For the best results, always put yourself in your buyer’s position and learn about their requirements. The more you know your clients, the more efficiently you can communicate with them on your website.
Maintaining a clean and uniform SaaS website and providing excellent communication between you and the client will not only set you apart from the competition but will also establish you as a trustworthy source. These are only a few strategies to improve your online appearance, but they’re the core adjustments you can do to boost interaction.